Who we are and what this covers
This policy explains how Estate Doctor (“we”, “us”) handles personal information collected through this website. It applies to visitors, newsletter subscribers and anyone who contacts us through the site.
It does not cover third-party websites or services we link to or embed, which have their own policies.
Information we collect
We collect only what we need to run the website and respond to you.
- Information you give us: your name, email address, phone number (optional) and message when you use the contact form, and your email address when you subscribe to the newsletter.
- Information collected automatically: basic technical data such as browser type, device, pages visited and approximate location derived from your IP address.
- Cookies and similar technologies, as described below.
How we use your information
We use personal information for the following purposes:
- To reply to your questions and requests.
- To send the newsletter you subscribed to.
- To understand how the website is used so we can improve it.
- To keep the website secure and prevent misuse.
- To meet our legal obligations.
Embedded content and third-party services
Some pages show videos from YouTube and posts from Instagram. When you play or interact with this content, those services may collect information about you under their own privacy policies. We use YouTube’s privacy-enhanced mode for embedded videos.
We may use service providers — for example for hosting, email delivery or analytics — who process information on our behalf and only on our instructions.
How long we keep it
We keep personal information only for as long as it is needed for the purpose it was collected, or as required by law. Newsletter details are kept until you unsubscribe.
Your choices and rights
You can unsubscribe from the newsletter at any time using the link in any email. Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete the personal information we hold about you, or withdraw consent you have given.
Security
We take reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last revised.
Contact us
For questions about this policy or a request about your information, write to us through the contact page.
Other policies